As the JW Marriott near Rosseau is the first resort in Muskoka to re-open after lockdown, we asked ourselves: What does a hotel look like as COVID restrictions open up? Answer: mobile keys, touchless front desks, sanitized canoes, and plenty of space between Muskoka chairs, of course.
“We are so excited to be able to welcome our guests back to the resort,” says Leah Leslie, Director of Sales & Marketing. She explains that a rigorous safety plan is in place, including customized protocols for canoes, kayaks, stand-up paddle boards and bikes.
The resort has launched Marriott Mobile Key, so touch-less check-in is possible via the Marriott Bonvoy app on a mobile device. For those who plan to check-in on arrival, a Guest Service Associate will come to the vehicle and conduct check-in curbside.
The entire resort has been reconfigured with well-spaced seating indoors and out. Physical distancing signage is in place throughout the building and grounds. Every associate has received special training to keep themselves and their guests safe.
Finally, thanks to the shape and bulk of Muskoka chairs, guests can social distance while sitting down to enjoy the view—so pretty on Lake Rosseau in summertime. It’d be a shame if COVID-19 robbed us of that. For more, see: JWRosseau.com
Images courtesy of JW Marriott.